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Design Community Score Card mechanism and support technical evaluation of implementers

Afrique Subsaharienne
Date début
Date fin
Description du projet
The overall objective of the assignment is to contribute to poverty reduction in Swaziland by improved social service delivery: better access and quality of services.
The specific objective is to establish a Community Score Card measuring citizen's satisfaction with health and social protection services. This will help monitor the overall progress of the EU/WB project. By community empowerment and dialogue with responsive health authorities, improvement in access ad quality of health services is achieved.
Description des services rendus
1. Draft a short assignment report.
2. Draft Guidelines for Applicants (following EU formats and procedures) for a Call for Proposals for local Non-State Actors.
3. Draft Terms of Reference (following EU formats and procedures) for the long term service contract which will be in charge of guiding the work of the NSA.
4. Be external assessor in the selection of long term service contract.
5. Be external assessor in the selection of a local NSA.
6. Draft a concise operational manual for the whole process of establishing a sustainable Community Score Card programme.
7. After the necessary time lapse for proposals to be submitted: return to Swaziland to support the technical evaluation process of the call for proposals.

Team Leader - expert for the implementation of a Community Score card programme

Short term
Fin du recrutement
Compétences requises
a Masters Degree or PhD in a relevant discipline (eg Social Sciences, social work, sociology, social protection) or equivalent
At least 10 years of relevant pratical experience in designing, implementing and analysing social surveys
At leats 10 years of experience in developing countries that includes advising Governments and development partners on a wide range of health care delivery, access to health care, financial barriers to access social services
Must have been team leader in 2 previous contracts
Knowledge of social benefits issues including social cash transfers
Durée de la mission et date de démarrage
56 working days in two missions
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